Apple 提供蝴蝶鍵盤免費維修 (全球性)

翻到文章的最後面可以看到「Information as of 2019-05-21」,不過剛剛才在 Hacker News 上看到這則消息:「Apple's service program for butterfly keyboard MacBooks, even out of warranty (support.apple.com)」,官方網站的說明在「Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro」這邊:

Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:

  • Letters or characters repeat unexpectedly
  • Letters or characters do not appear
  • Key(s) feel "sticky" or do not respond in a consistent manner

Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.

機型從 MacBook (Retina, 12-­inch, Early 2015) 到最近的都有,可以從系統選單上面看到。時間上只要是售出四年內都包含在內,而且先前如果有因為鍵盤維修的也可以試著申請退費:

This worldwide Apple program does not extend the standard warranty coverage of your Mac notebook.

If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.

The program covers eligible MacBook, MacBook Air, and MacBook Pro models for 4 years after the first retail sale of the unit.

謠言說蘋果要將蝴蝶鍵盤退役...

9to5Mac 的報導說 Apple 要改用剪刀式的設計:「Kuo: Apple to include new scissor switch keyboard in 2019 MacBook Air and 2020 MacBook Pro」。


取自「File:Scissor switch mechanism.svg」這頁。

Apple is apparently set to ditch the butterfly mechanism used in MacBooks since 2015, which has been the root of reliability issues and its low-travel design has also not been popular with many Mac users.

In a report published today, Ming-Chi Kuo says that Apple will roll out a new keyboard design based on scissor switches, offering durability and longer key travel, starting with the 2019 MacBook Air. The MacBook Pro is also getting the new scissor switch keyboard, but not until 2020.

還沒真的放出來前都不能確認...