一個害我嗆到的故事... (Netlify 帳單的故事?)

故事本身其實還蠻普通的,只是我的閱讀順序害我嗆到...

首先是在 Hacker Newsbest 頁上看到「Netlify just sent me a $104k bill for a simple static site (reddit.com)」這篇,點進去以後是 Reddit 的「Netlify just sent me a $104K bill for a simple static site」這篇,看了一下作者的敘述,是個用 Netlify 的服務,上面有個 3.44MB 的音檔被針對攻擊,造成 190TB 的流量,以及 $104K 的帳單 (十萬多美金),之後 Netlify 的客服同意這是 DDoS 攻擊,給他 95% discount,也就是還是要付 $5K 左右...

Reddit 下面最高分的回應是:

[–]thankyoufatmember 2262 points 14 hours ago
Don't pay, post the story to Hackernews!

Okay,我想說我就是從 Hacker News 上看到點過來的... 回去看一下好了,結果在 Hacker News 的留言最上方是:

bobfunk 10 hours ago | next [–]

Netlify CEO here.

Our support team has reached out to the user from the thread to let them know they're not getting charged for this.

It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact.

Apologies that this didn't come through in the initial support reply.

然後我剛好在喝茶,就嗆到了...

人家常說 Ptt 的電蝦板 (PC_Shopping) 是全台灣最大的客服中心,遇到各種不公不義的問題貼上去就會解決了... 這點倒是頗像的。

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