辦公室採用開放式空間的問題

這幾年對於開放式空間有不少反面意見出來,像是這幾天 BBC 登的「Why open offices are bad for us」。

這是目前的主流,大量的公司採用開放式空間:

Numerous companies have embraced the open office — about 70% of US offices are open concept — and by most accounts, very few have moved back into traditional spaces with offices and doors.

但人的效率會因為開放式空間大約掉 15%:

But research that we’re 15% less productive, we have immense trouble concentrating and we’re twice as likely to get sick in open working spaces, has contributed to a growing backlash against open offices.

採用開放式空間最常見的理由包括辦公室成本 (每個人平均分到的空間大小會比較低),另外一個是藉由開放式空間讓互相討論合作的成本降低,但因為開放式空間,反而是影響到別人的情況比討論合作的情況多,甚至是與工作無關的事情也會影響到期他人:

Beside the cheaper cost, one main argument for the open workspace is that it increases collaboration. However, it’s well documented that we rarely brainstorm brilliant ideas when we’re just shooting the breeze in a crowd. Instead, as many of us know, we’re more likely to hear about the Christmas gift a colleague is buying for a family member, or problems with your deskmate’s spouse.

其實科技的進步讓遠端溝通的成本降低了不少,像是 SlackZoom,現在未必要靠 open office 的架構讓大家溝通了。

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